BDÜ Webinar: Understanding Your Client (and why that's important!)

Date: Wednesday, September 21, 2011
Time: 17:00-18:30 (CET)
Organizer: BDÜ-Landesverband Baden-Württemberg
Language: English


In this new Webinar we will look at some of the most effective ways of building productive, long-term relationships with clients, including:

  • Identifying your key clients
  • Understanding WHO your clients are (not as obvious as you think :))
  • Grasping the difference between selling translations and providing a service
  • Finding out your clients’ values
  • Finding out your own values
  • Identifying and then bridging the gap between your values and those of your clients
  • Building long-term relationships and how this will benefit your business
  • The attitude that underpins successful relationships


Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues. A regular contributor to on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin’s mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.

How a webinar works:

A webinar (web-based seminar) is an online seminar in which participants log in to a pariticular website in order to view the presenation and hear the speaker. For this webinar, participants will need a fast internet connection (minimum bandwidth: 1 MB/s), speakers and a headset. Questions can be posed via a chat function. A webcam is not required.

Price: Non-members: 50,00 €; Members: 33,00 €; Students: 33,00 €; Student BDÜ members: 25,00 €
Early bird price (by September 7, 2011): Non-members: 45,00 €; Members: 25,00 €; Students: 25,00 € Student BDÜ members: 20,00 €

For more information, visit: or contact